Complaints: Your Supervisory Committee aka "Fraud Squad" serves a watchdog
role as the internal auditors of the credit union. If you have a complaint, your
statement is in error, you think that your rights may have been violated, you
have suspicions about any loan request or transaction: bypass the office staff;
write to this independent and impartial committee. These volunteers usually
check their box once a month. But e-mails go directly to the Chair of their committee.
Watch your statements for any changes in their contact